Care & product safety

We want you to love your TrueScents candle, for the entire life of the candle.

  • Burn your candle for a minimum of 2hrs, so it reaches a full melt pool. That will prevent “tunneling”
  • Trim wick before every burn to approx 6mm. This will limit soothing/mushrooming of wick
  • Ensure wick is upright before you light it. This promotes even burn and steady flame
  • Keep the wax pool free of wick trimmings, matches and debris at all times
  • Do not burn for more than 4 hours
  • Stop burning when 10mm or un-melted wax remains in the bottom of the glass
  • Never leave unattended
  • Keep away from children, pets and things that catch fire


    If you have any questions please email us at

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